Every trip booked, changed and looked after by people who know your account.

• ✦Flights, hotels and serviced apartments, including long stays
• ✦Rail where it makes sense, airport transfers and car hire
• ✦Visa and travel document assistance through suitable partners
• ✦Executive itineraries with several stops and moving parts
• ✦Team movements and project rotations

A cheap fare with no workable way to change it is rarely good value for a business. We show suitable options side by side with the all-in cost, the change and refund conditions, and why we recommend one — so the decision is quick and easy to defend.

We write the policy with you, or work from the one you have: cabin classes, hotel limits by city, how far ahead to book, preferred suppliers, who approves what, and how exceptions are handled. Then we book to it, every time, and keep a record of which rules applied when.

Plans move. When they do, we handle the change, record the penalty quoted and the decision taken, and keep the original booking safe until the replacement is confirmed. A cancellation is only marked done when the supplier has confirmed it.